Privacy Policy
We are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our Windmill RV Ranch website and services.
Last updated: 12/19/2025
1. Information We Collect
We collect information you provide directly to us, such as when you make a reservation, contact us, or use our website. This may include:
- Name, email address, and phone number
- RV site reservation information and preferences
- Payment information (processed securely through our booking system)
- Pet information for pet-friendly site reservations
- Communications with our team
- Website usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Process and manage your RV site reservations
- Provide customer service and respond to inquiries
- Send reservation confirmations and important updates
- Improve our RV park services and amenities
- Send community updates and event information (with your consent)
- Comply with legal obligations and park policies
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist us in operating our business
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
6. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data
- Object to certain processing activities
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. California Privacy Rights
California residents have additional privacy rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it's used.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Phone: +1 (512) 458-4458
Email: [email protected]
Address: 725 County Road 266, Bertram, TX 78605
Service Areas: Bertram, TX, Burnet, TX, Liberty Hill, TX, Marble Falls, TX, Leander, TX, Georgetown, TX, Cedar Park, TX, Round Rock, TX, Florence, TX, Lampasas, TX, Briggs, TX, Joppa, TX, Andice, TX, Jonestown, TX, Lago Vista, TX, Granite Shoals, TX, Kingsland, TX, Horseshoe Bay, TX, Spicewood, TX, Dripping Springs, TX, Buchanan Dam, TX, Buchanan Lake Village, TX, Killeen, TX, Harker Heights, TX, Belton, TX, Salado, TX, Taylor, TX, Elgin, TX, Austin, TX, Pflugerville, TX
